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Graeme's R

It has been a while since I have done a personal review as I have felt, in most cases, that the overall comments have been a fair representation and I haven't needed to add to them. This maybe the case again. As I write this I haven't seen the overall results, but I felt incensed enough to put my own thoughts down in words - and hopefully, at least, provide some guidance to others when searching out curry's in the Milton Keynes area.
 
Firstly, we had a great time at the Bull and Butcher pub in Aylesbury Street - our chosen meeting place for this occasion. Indeed, at one time there was a great singing rendition from the other bar and we were very close in signing them up for our Christmas entertainment!
 
The Dinajpur, being just across the road, meant we had the luxury of leaving the pub at one minute to nine and still arriving before nine for our allocated booking. I was really looking forward to the experience. Three of us from the club had been there in August and we were impressed by the staffs' attentiveness and sense of humour. We mentioned to the manager about our club and told him we would be performing an "official" visit in October. He was very keen at that time to make our evening great and, having supplied him with details of our web site and the fact that the Rose of India in Duncombe Street still flew high above all other Indian Restaurants, he was equally keen to ensure that the Dinajpur became tops.
 
So, imagine our surprise when the following events happened.
1. Having arrived on time for our booking, we were directed to the comfy chairs, given menus and drinks, and fresh bowls of Bombay mix and not shown to our table for 35 minutes. OK, I know that the Dinajpur is a small restaurant, but quite honestly, I don't expect to be kept waiting that long: a reservation is a reservation. It might be different if we were given the option of staying where we were or going to our table. But we weren't. Nor were we going to be, because the table was already occupied.
2. None of the waiting staff appeared to be the same as those from the summer and the "manager" was nowhere to be seen. So, has the restaurant changed hands? Or have they just become a little blasé in their attitude?
3. At least, when we did get to the table the popudums and pickles were waiting for us. However, most of us wolfed these down because, by now, we were so hungry, and didn't do justice to the usual savouring of the experience.
4. When he starters arrived (the order was taken for the whole meal at the "comfy chairs") they took up to 5 minutes to bring the complete lot out. After devouring these we had general discussion about the usual quality and experience of them. In general, we agreed that they were below average starters. For example, the Onion Bhajees were only just warm (an experience not just unique to this restaurant, but nonetheless, not good), and they were dry. The prawn puree consisted of good bread but tasteless, bland prawns. Another indicator is that we often ask our colleagues to "try some" because we're impressed. That did not happen this time.
5. The main courses ranged quite considerably from less than average to excellent. The side dishes were nothing special. The rice was a bit sticky. The breads were acceptable (so, with the puree, it seems they have a good bread chef). The waiter serving them up didn't seem to fully know what it was he was passing out and, again, some dishes took UP TO 10 MINUTES to arrive.
6. Talking about the waiter, I was really annoyed to find we had one with attitude who liked to talk back to the customers and generally piss people off (sorry about the strong language, but other terms may not suffice). I do not think he took the MK Curry Club seriously. We are the first to admit that we are a club that enjoys going out and having a few beers before our curry experience, but we take our curry seriously and believe our web site provides a important guide to others who also enjoy such an experience. Clearly, the waiter wasn't happy about us being there, or perhaps he was just having a bad day. Well, shame on the Dinajpur.
7. The meal, then, was not the best we've had, but the bill was the most expensive, coming in at £22 per head. I tried to talk to said waiter about this who, clearly, thought that all I was angling for was a discount as he was quick to point out that they don't give discounts "not even of take-aways". I tried again to tell him that value for money meant that £22 a head would mean an exceptional meal, and this was not. I explained by saying that Café Ganges was better value for money. He obviously thought I was still angling for a discount because he said they don't give out "freebies" like some other restaurants - that seems like a slur on other good quality Indian Restaurants in the area to me! Oh, by the way, when we were there in the summer we did get a discount and we were offered drinks on the house - which we turned down!
8. I asked to see the manager, because I wanted to make my point to him. Well, he wasn't around - either conveniently, or bad timing - or maybe he has been fired for being too good at his job?
 
Overall, if anyone does decide to look at our web site before choosing where to go for a curry I would advise them NOT to go to the Dinajpur as a first choice. In fact, I'd even steer them to the Golden Curry before recommending the Dinajpur. I invite the restaurant manager to comment on the above and tell us why it all went so wrong.
 
Anyway, we're off to Maharaja's for a re-visit next month. I hope they read this and keep up their excellent rating from our first experience.

 



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Last modified: March 29, 2008

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